Academic Support

Your trainer is your primary contact for all issues related to your learning materials and assessments. Think of your trainer as your go-to person for help about your course learning materials and assessment.

What will my trainer do for me?

Although your trainer won’t do your assessments for you, they can give you advice about what is expected from you when you complete a particular assessment task and guide you about how to approach the task.

Your trainer will also give you overall and specific feedback on your completed assessment tasks so that you can learn about your strengths in individual areas and where you may need to improve.

How do I contact my trainer?

You can contact your trainer using the message functionality in OpenSpace. Your trainers will respond to your query within three business days.