Topic 1 – Identify workplace communication procedures

Introduction

Each workplace has its own procedures which are designed to help you communicate effectively and efficiently with your colleagues.

Each place of work is different, and each has different rules or requirements and expectations.

In this topic you will learn to:-

• understand what communication procedures are
• find out what communication requirements your workplace has
• describe some communication methods
• find out what the most appropriate communication methods are in the workplace
• identify lines of communication in your workplace.